Privacy Policy

Effective Date: April 14, 2026

1. Introduction

Beller Creatives ("BellerCreatives," "we," "us," or "our"), operated by Jerry Beller, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at bellercreatives.com and our services.

BellerCreatives is part of the AllScience ecosystem. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact information: Name and email address provided on order forms
  • Order details: Book title, genre, manuscript files, design preferences, and other project-specific information you submit
  • Communication data: Messages you send us via email or contact forms

2.2 Payment Information

Payment processing is handled entirely by Stripe. We do not receive, store, or have access to your full credit card number, CVV, or other sensitive payment credentials. Stripe provides us with limited transaction data (last four digits of your card, transaction amount, and confirmation status) for order fulfillment purposes.

2.3 Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, click patterns, and referral sources
  • Device information: Browser type, operating system, screen resolution, and language preference
  • IP address: Used for analytics and security purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order fulfillment: To produce and deliver your book covers, audiobooks, and other services
  • Communication: To send order confirmations, delivery notifications, and respond to your inquiries
  • Service improvement: To analyze usage patterns and improve our platform, tools, and services
  • Quality assurance: To maintain and improve the quality of our deliverables
  • Legal compliance: To comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing unless you have opted in.

4. Third-Party Services

We share information with the following third parties only as necessary to provide our services:

  • Stripe: Payment processing. Stripe's privacy policy governs their handling of your payment data. See stripe.com/privacy.
  • Google Analytics: Website analytics. We use Google Analytics (GA4) to understand how visitors use our site. Google Analytics collects anonymized usage data. See Google's Privacy Policy.
  • AllScience: Our parent infrastructure platform. Account and order data may be stored on AllScience infrastructure for service delivery and support.

We do not share your personal information with any other third parties except as required by law.

5. Cookies

Our website uses a limited number of cookies:

  • Essential cookies: Required for basic site functionality such as navigation and form submission. These cannot be disabled.
  • Analytics cookies: Google Analytics uses cookies to collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies, social media tracking cookies, or third-party marketing cookies.

6. Data Retention

We retain your personal information for the following periods:

  • Order data: Retained for 3 years after order completion for warranty, support, and legal compliance purposes
  • Communication records: Retained for 2 years after last contact
  • Analytics data: Anonymized and retained for up to 26 months (Google Analytics default)
  • Payment records: Retained as required by applicable tax and financial regulations

After the retention period, data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted database storage for personal information
  • Access controls limiting who can view personal data
  • Regular security reviews and updates
  • Payment data handled exclusively by PCI-DSS compliant Stripe infrastructure

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing: Request that we limit how we use your data
  • Right to data portability: Request a machine-readable copy of your data
  • Right to object: Object to processing of your data for certain purposes
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@bellercreatives.com. We will respond to your request within 30 days.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

  • Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to delete: Request deletion of your personal information
  • Right to opt-out: Opt out of the sale of your personal information. Note: We do not sell personal information.
  • Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us at privacy@bellercreatives.com. We will verify your identity before processing your request and respond within 45 days.

10. Children's Privacy (COPPA)

BellerCreatives does not knowingly collect personal information from children under the age of 13. Our services are intended for adults and are not directed at children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at privacy@bellercreatives.com.

11. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. If you are accessing our services from outside the United States, your information will be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact

For questions, concerns, or requests related to your privacy or this policy, contact us at:

For general inquiries or service-related questions, contact jb@bellercreatives.com.